Privacy policy

1. USER INFORMATION

Who is the controller of your personal data?

THE BLUE CAB SL is the CONTROLLER of the USER’s personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).

Why do process your personal data?

The personal data collected through this website, the Taxi Blau mobile application (upon download and use), contact forms, email, WhatsApp or social media will be processed for the following purposes:

To manage requests for information, contact or quotations related to the transport services offered.
To enable the download, use and operation of the Taxi Blau app, including user registration, taxi bookings, trip tracking, geolocation, and payment management where applicable.
To respond to queries and communications received via WhatsApp or social media, providing professional, direct and personalised support.
To send informational or promotional communications about services, updates or improvements, only if the user has given prior consent.
To comply with legal, tax and administrative obligations arising from the company’s professional and digital activities.

Why can we process your personal data?

Your personal data is processed in accordance with Article 6 of the General Data Protection Regulation (GDPR), based on the following legal grounds:

Performance of a contract or pre-contractual measures (Art. 6.1.b GDPR): For managing service requests, app usage, bookings and customer support.
Compliance with legal obligations (Art. 6.1.c GDPR): Including fiscal, accounting, and transport service regulations.
User consent (Art. 6.1.a GDPR): For sending marketing or informational communications, only when the user has explicitly consented.
Legitimate interest of the controller (Art. 6.1.f GDPR): To improve customer service, respond to enquiries through any channel (web, app, WhatsApp, social media), and optimise user experience.

For how long will we keep your personal data?

Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.

¿To whom do we disclose your personal data?

No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights of the USER are:

Right to withdraw consent at any time.
Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.

Contact information for exercising rights:

THE BLUE CAB SL. CALLE ENRIC MORERA, 68, - 08100 MOLLET DEL VALLES (Barcelona). E-mail: direccion@taxiblau.es

2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, accept expressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes to them.

The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User’s needs.

3. SECURITY MEASURES

That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information for them to be able to exercise them.

For more information about privacy guarantees, you can contact the CONTROLLER through THE BLUE CAB SL. CALLE ENRIC MORERA, 68, - 08100 MOLLET DEL VALLES (Barcelona). E-mail: direccion@taxiblau.es